Widerrufsrecht

Return & Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process.

Return Policy:

You have 10 to 12 days from the date of receiving your order to request a return.

Items must be unused, unworn, and in their original condition, with all tags and packaging intact.

Return shipping costs will be the responsibility of the buyer, unless the product is defective or not as described.


Refund Policy:

Once we receive the returned product, we will inspect it and process your refund within 9 to 11 business days.

Refunds will be issued to the original payment method.

If the product is damaged or not as described, we will cover the return shipping costs and issue a full refund.


How to Initiate a Return:

1. Contact us at [blanzeinfo@gmail.com] within 10 to 12 days of receiving your order to initiate the return process.


2. Provide your order number and reason for the return.


3. We will guide you on how to return the item.

 

We strive to provide the best shopping experience. If you have any questions or concerns, feel free to reach out to us!